Transparency in the Web 2.0 World
37signals puts in their 2cents about transparency and openness in business, pointing out that 1) it's a Good Thing; 2) it's easier said than done; and 3) if you're going to throw your doors open wide, you'd better keep them open wide.
This is playing out right now in Google-land. "Don't be evil" is great bumper-sticker material, but the actual implementation is giving them some headaches.
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